Privacy Policy
At STARDATAPLUG, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our services.
Introduction
Welcome to STARDATAPLUG ("we," "our," or "us"). We provide the easiest way to make your online payments, including instant airtime and data delivery, bill payments, bulk SMS, and exam scratch card purchases.
This Privacy Policy describes how we collect, use, process, and protect your personal information when you use our mobile application and services.
Information We Collect
To provide our services, we may collect the following information:
Personal Information
- Full name and contact details
- Email address and phone number
- Date of birth and identification documents
- Profile information you provide
Financial Information
- Payment card details (securely stored)
- Bank account information
- Transaction history and records
Technical Information
- Device information and IP address
- Usage data and preferences
- Location information (if required for services)
How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and send confirmations
- To authenticate your identity and prevent fraud
- To communicate with you about services, updates, and promotions
- To comply with legal obligations and enforce our terms
Note: We will never sell your personal data to third parties. We only share information with trusted partners who assist us in providing our services, and they are bound by strict data protection agreements.
Data Protection & Security
We implement industry-standard security measures to protect your information:
- Encryption of sensitive data both in transit and at rest
- Regular security assessments and testing
- Access controls and authentication mechanisms
- Secure payment processing with PCI DSS compliant partners
While we implement robust security measures, no method of electronic transmission or storage is 100% secure. We continuously work to enhance our security practices to protect your data.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data under certain circumstances
- Objection: Object to processing of your personal data
- Portability: Request transfer of your data to another service provider
To exercise any of these rights, please contact us using the information provided in the Contact section.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and through in-app notifications.
We encourage you to review this policy periodically to stay informed about how we are protecting your information.